ILUMIN Education Essay Consulting Service - Terms and Conditions 

1. The terms and conditions below apply to essay consulting services provided by Ilumin’s Essay Consulting Service (“IECS”) to any individual (“the client”) and constitute the contract for the following service: 5 or 10 hours of essay consulting from an ILUMIN Essay Specialist (essay consulting work including meetings, essay brainstorming, email feedback on essay drafts, proofreading, and resume review).

2. In return for the fees payable by the client, ILUMIN agrees to provide the service(s) as described below and in accordance with the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below. 

3. The date that the first consulting session takes place shall be the start date for the service. 

Points of Agreement: Items Related to Hourly Essay Consulting Package 

1. An Essay Specialist will be assigned to the Student at the discretion of the Associate Consulting Director. 

   • If for any reason the Student or Client is not satisfied with the selected Essay Specialist, a request can be made and best effort attempt will be made to find a suitable alternative. 

   • This request must be made within the first two (2) hours of the contract. 

2. Requests for meetings and feedback are initiated by students or parents, not by the Essay Specialist. 

3. Time to be tracked and recorded in fifteen-minute increments in a Time Tracking document by the Essay Specialist. The Essay Specialist will share a Time Tracking document with the Client after each meeting/feedback session so all parties are aware of what was accomplished. 

4. The Essay Specialist will email the parents after half of the contracted hours have been utilized, and again upon the completion of the contracted hours.

   • Client may purchase additional hours in increments of 4 at the discretion of the Essay Specialist.

   • Additional hours will be priced at $200/hour. 

5. Administrative tasks less than five minutes (including but not limited to scheduling emails, answering administrative questions, etc) will NOT count towards time charged. All other emails pertaining to essay work (including but not limited to feedback, status update, college essay brainstorming) requested by student or parent will count towards time charged. 

6. Meetings to be scheduled at least five (5) days in advance.

7. Consultants will respond to emails within 48 hours and provide essay feedback within 48 - 72 hours. 

8. All service hours must be scheduled by 12/15/2021 and completed by 2/1/2021. Any remaining hours expire after that date without a refund under any circumstances. 

9. Essay Specialists reserve the right to not schedule meetings on the following company holidays: Thanksgiving (11/25), Christmas Eve/Christmas Day (12/24; 12/25), or New Year’s Eve/New Year’s Day (12/31; 1/1). 

10. Meetings are to be rescheduled or canceled with at least a 24 hour notice. Meetings canceled after 24 hours notice will be rescheduled based on essay specialist’s discretion and could be up to seven days later depending on the essay specialist's schedule. 

11. Essay Specialists are not responsible for providing college application/admissions advice including but limited to the following: what colleges to apply for, what majors to select, whether to apply early decision / early action, how to write a resume, how to request a letter of recommendation and if the application is filled out correctly and completely. The Essay Specialist is only responsible to provide feedback on essays provided in a meeting. 

12. Essay Specialists are not responsible to manage the application timeline for the student. ILUMIN Education is not liable for any missed deadlines. Students are responsible for the submission of all required documentation which constitutes a completed application, including but not limited to score reports, transcripts, and letters of recommendation. ILUMIN Education is not liable if an application is incomplete.

13. Client is aware that ILUMIN Education only provides consultation and guidance; the Student must provide original work on each college application.

Administrative Items

1. As a matter of policy, there are no refunds for services cut short by the client for any reason whatsoever or if not all hours purchased are utilized by the expiration date.  

2. Exclusive Agreement: This Agreement is the entire Agreement between ILUMIN Education and Client. 

3. This Agreement will be governed by the laws of the state of California.

4. Selecting “I Agree” constitutes acceptance of these terms and conditions.